Legal Document Philippines Effective 2025

ace super Terms and Conditions

Last updated: January 2025

Please read these Terms and Conditions carefully before registering or using any part of the ace super platform. By creating an account or accessing our services, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, please do not use the platform.

1. Eligibility and Account Registration

To register and use ace super, you must be at least 18 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. ace super reserves the right to verify your identity at any time and to suspend or close accounts where eligibility requirements are not met. Only one account per person is permitted; duplicate accounts may be closed without prior notice. You must not allow any other person to access or use your account on your behalf.

2. Use of the Platform

ace super provides an online entertainment platform offering slots, sports betting, fish games, and bingo to registered players in the Philippines. You agree to use the platform solely for lawful, personal entertainment purposes and not for any commercial, fraudulent, or unlawful activity. You must not attempt to manipulate game outcomes, exploit software errors, use automated tools or bots, or engage in any behaviour that disrupts the fair use of the platform by other players. We reserve the right to void bets, withhold winnings, or close accounts where we have reasonable grounds to believe that these rules have been violated. All games and betting markets are subject to their own specific rules, which are made available within the relevant section of the platform. It is your responsibility to read and understand those rules before participating.

3. Deposits, Withdrawals, and Payments

All transactions on ace super are processed in Philippine pesos (PHP). You may only deposit funds using payment methods that are registered in your own name; third-party deposits are not permitted. Minimum and maximum deposit and withdrawal amounts may apply and are displayed within the platform at the time of transaction. Withdrawal requests are processed in accordance with our standard processing schedule, and we may request identity verification documents before releasing funds. ace super is not responsible for delays caused by third-party payment providers. If you believe a transaction has been processed incorrectly, please contact our support team within 30 days of the transaction date. We reserve the right to reverse deposits or withhold withdrawals where we have reason to suspect fraudulent activity or a breach of these Terms.

4. Responsible Gaming

ace super is committed to promoting responsible gaming among all players in the Philippines. We encourage you to set personal deposit limits, session time limits, and to take breaks from play whenever needed. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to visit our Responsible Gaming page for information on the tools and resources available to you. Players who wish to self-exclude or take a cooling-off period may contact our support team to arrange this. We reserve the right to impose limits or restrictions on any account where we have concerns about a player's gaming behaviour. Gaming should always remain an enjoyable form of entertainment, and we take our duty of care to our players seriously.

5. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. We do not sell your personal data to third parties for marketing purposes. You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements. For any data-related enquiries, please contact our support team directly.

6. Limitation of Liability

ace super provides its platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. We are not liable for any loss of winnings, data, or opportunity arising from technical faults, scheduled maintenance, or circumstances beyond our reasonable control, including network outages or third-party service failures. To the maximum extent permitted by applicable law, our total liability to you in connection with your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. Nothing in these Terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded by law. You use the platform at your own risk, and it is your responsibility to ensure that your device and internet connection are suitable for accessing our services.

7. Changes to These Terms

ace super reserves the right to update or amend these Terms and Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the platform or by email. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with any revised Terms, you should stop using the platform and contact our support team to close your account. Previous versions of these Terms are not retained for public access, so please review the current version carefully.

8. Contact and Support

If you have any questions about these Terms and Conditions, or if you need assistance with your account, our support team is available 24 hours a day, seven days a week. You can reach us via live chat on the platform, or by emailing [email protected]. For answers to common questions about accounts, payments, and game rules, please visit our FAQ page where you will find detailed guidance on the most frequently raised topics. We aim to respond to all enquiries promptly and to resolve any issues in a fair and transparent manner. Your feedback is important to us and helps us continue improving the platform for all Filipino players.

Have Questions Before You Register?

Our FAQ covers the most common questions about accounts, payments, and how the platform works. If you are ready to get started, registration is free and takes only a few minutes.